Privacy Policy
LORDS HEALTH CARE
LORDS HEALTH CARE encourages all users to read this privacy policy carefully.
LORDS HEALTH CARE respects the privacy of every person who shares their information with us. Your privacy matters to us and we take reasonable measures to protect the information we receive. To achieve this, we follow applicable privacy and data-protection laws in India and comply with the Google Play Developer Policy.
This Privacy Policy covers the collection, storage, security, processing, disclosure, and utilization of your personal information when you:
- Use the LORDS HEALTH CARE website
- Interact with our online campaigns
- Download or use our official Android mobile application distributed via Google Play Store
1. Access and Collection
LORDS HEALTH CARE collects information from you in several ways—through our website, mobile application, and corporate profiles on leading Internet platforms. This helps us understand your needs that are relevant to our healthcare services. Information is stored mainly in electronic form.
2. Personal Information Collected
We may collect one or more of the following:
Contact Information
- Email Address
- Phone Number
- Full Name
Demographic Data
- Gender
- Date of Birth
- City
Health or Medical Information
- Past Medical History
- Health Conditions or Complications
- Health Symptoms
3. Mobile App & Google Play Policy
Our Android application follows the Google Play User Data Policy. In line with this:
- Data Access & Use: We only request permissions essential for app functionality, such as contact details for appointment booking or health-related inputs for service personalization.
- No Sale of Data: We do not sell, rent, or trade your personal data to third parties.
- Consent: The app requests your consent before collecting personal or sensitive data. You may withdraw consent at any time by uninstalling the app or contacting us.
- Device Permissions: Any permissions (camera, storage, location, etc.) will be clearly explained in-app before use and can be managed in your phone’s settings.
- Third-Party Services: If the app uses analytics, crash reporting, or push notifications, those services are bound by their own privacy standards compliant with Google Play policies.
4. Consent for Sharing Information
Information is collected only when you voluntarily provide it. By using our website or mobile app, you acknowledge that you provide this information willingly and understand how it will be processed.
5. Use of Cookies
Our website may use cookies to enhance your browsing experience. You can configure your browser to accept or reject cookies. Turning off cookies may disable certain features.
6. Sharing of Personal Information
Information collected is used strictly by LORDS HEALTH CARE and/or its trusted partners for providing services. We do not share or sell personal data to any third party without your consent, except where required by law.
7. Security for Protecting Information
We employ industry-standard security measures to safeguard your data. However, due to the inherent nature of the internet, we cannot guarantee absolute security. We are not liable for breaches beyond our reasonable control.
8. Children’s Privacy
Our services, including the mobile app, are not directed toward children under 13. We do not knowingly collect personal data from children. If a parent or guardian becomes aware that a child has provided us with personal information, please contact us to remove such data.
9. Changes to the Privacy Policy
We may update this Privacy Policy at any time, with or without prior notice. Updated versions will be posted on our website and in the Google Play app listing.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact us:
Address:
LORDS HEALTH CARE
13/3, Circular 2nd Bye Lane, Kona Expressway, Shibpur, Howrah – 711102 (Near Nabanna)
Email: patientdesk@lordshealthcare.org
Phone: 8272904444 / 7003378414 / 8902464422
Toll Free: 18003090895